Refund policy
We have a 14-day return policy, which means you have
14 days after receiving your item to request a return.
To be eligible for a return:
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please note that customers are responsible for covering the return shipping costs.
To start a return, please contact us at side7clothing@gmail.com
Returns should be sent to the following address:
side7clothing
Urdenbacher Dorfstraße 49d,
40593 Düsseldorf
Germany
If your return is accepted,
you can send it back to us.
Items sent back to us without first requesting a return will not be accepted.
Import taxes and duties must be covered by the sender
You can always contact us with any return questions at side7clothing@gmail.com
Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges:
Contact us and send us the product back that you want to exchange. After we received it, we will immediately send the new item to you.
European Union 14-Day Cooling-Off Period:
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.