Shipping policy

FREE SHIPPING worldwide for orders over 100€

 

Shipping Costs:

-Germany:

 Insured shipping with tracking: FREE

 

-Europe: 

1. Standard shipping (no tracking): 3,50€

or 2. Insured shipping with tracking:5,40€

-International:

1. Standard shipping (no tracking): 7.50€

or 2. Insured shipping with tracking: 11.50€

 

1. Shipping to USA costs more due to new customs regulations: 14.95€ (with tracking)

2. For orders over 100€: FREE Shipping with tracking


Please note: International orders that include pre-order items will be shipped together once all items are ready. Orders within Germany can be shipped separately.

 

Processing Time (pre made items):

  • Orders are processed within 1-3 business days after payment confirmation.
  • Please note that processing time may be extended during peak seasons or promotional periods.
Pre-Order Information:
Thank you for your interest in our pre-order items! Pre-ordering allows you to reserve a product before it officially launches. Here’s how it works: 
 1. Place Your Order: Select the pre-order item and complete your purchase as usual.
 2. Reservation Confirmation: Once your order is placed, your item is reserved, and you will receive a confirmation email. 
 3. Shipping Date: We will provide an estimated shipping date. Please note that this date may vary due to production schedules. (3-5 weeks till the product is delivered to your home)
 4. Updates: We will keep you informed about any changes to the shipping date or product availability. Pre-orders ensure you get the latest items first. 

If you have any questions, please contact us at side7clothing@gmail.com

Shipping Rates:

  • Shipping rates are calculated at checkout based on the destination of the order.
  • We offer standard (not tracking) and secured (with tracking) shipping options for international orders.

Domestic Shipping (Germany):

  • Shipping typically takes 2-5 business days

International Shipping:

  • Shipping typically takes 5-12 business days

Shipping Delays:

  • While we strive to deliver orders promptly, unforeseen circumstances such as weather conditions or customs delays may affect delivery times.
  • We appreciate your understanding in such situations.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete to prevent any delivery issues.
  • We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
  • Please contact the carrier directly for assistance in such cases.
  • For shipments outside the European Union, orders sent without tracking are shipped at the buyer’s own risk. We strongly recommend selecting the tracked shipping option for all international deliveries.


Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or other shipping issues, additional shipping fees may apply for reshipment.

Contact Information:

  • If you have any questions or concerns about shipping, please contact our customer support at side7clothing@gmail.com

Note: Shipping policies are subject to change. Please check back periodically for any updates.

Thank you for shopping with us!